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Make sure you purchased the full game and not just an expansion or subscription.
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If you check for hidden games but you still can’t find the game you’re looking for, try clearing your Origin data cache. If you can't find see My Game Library in the menu on the left, make sure you’re logged in to the Origin client, and not visiting the Origin Store online. Make sure you’re logged into the Origin client, not the website I tried all that, but they’re still missing Click on Hidden games to display any games that you may have accidentally hidden. Next, go to My Game Library in the Origin client, then click Filter in the top right corner. Have more than one account? Learn about combining accounts. If you find another account, check if your games are there instead. If you think you may have another account, try logging in to Origin with any other email addresses you may have used. You can also try uninstalling and reinstalling Origin.įirst, double-check you’re signed into the right account. This will refresh your Game Library in the Origin client. If this does not work, log out of Origin and log back in again. If your purchase processed but you still don’t see your gameĬlick on the Origin menu in the Origin client and select Reload Page. Once your payment has processed, your full games will show up in your Game Library. Try logging in to Origin with other email addresses you may have used to see if you can find your game there instead.
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